Quality Management System
Quality Management Systems (QMS) are the outgrowth of work done by W. Edwards Deming, a statistician, after whom the Deming Prize for quality is named. Their purpose is quality control in manufacturing.
In manufacturing industries, statistical process control is vitally important methodology used to control quality. This is important in the Six Sigma quality management scheme pioneered by Motorola.
The International Organization for Standardization's ISO 9000 series
describes standards for a QMS addressing the processes surrounding
the design, development and delivery of a general product or service.
Organisations can participate in a continuing certification process to demonstrate their compliance with the standard.
The Malcolm Baldrige National Quality Award is a competition to identify
and recognise top-quality U.S. companies. This model addresses
a broadly based range of quality criteria, including commercial success
and corporate leadership. Once a organisation has won the award it
has to wait several years before being eligible to apply again.
The European Foundation for Quality Management's EFQM Excellence Model
supports an award scheme similar to the Malcom Baldrige Award for European companies.
See also:
Referenced By
ISO 9000 | List of management topics | Quality | Six Sigma
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